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| Western Digital My Passport Essential 320GB USB Portable External Hard Drive | 
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| Brand: Western Digital
Category: CE
Buy New: £69.00
Buy New from £69.00
Avg. Customer Rating:  (70 reviews)
Sales Rank: 166
Media: Electronics
Autographed: No
Memorabilia: No
Fragile: No
Batteries Included: No
Hard Drive Size: 320
Legal Disclaimer: Warranty does not cover misuse of the product.
Shipping Weight (lbs): 0.4
Dimensions (in): 5 x 3.1 x 0.6
MPN: WDME3200TE
Model: WDME3200TE
UPC: 718037729657
EAN: 0718037729657
ASIN: B0012IAA8G
Release Date: February 12, 2008
Availability: Usually dispatched within 1-2 business days
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| Customer Reviews: Read 65 more reviews...
 Health Warning - Know what you are getting!! November 23, 2008
Western Digital My Passport Essential 320GB USB Portable External Hard DriveWestern Digital My Passport Essential 160GB USB Portable Hard DriveASIN:B0012IOHVM Western Digital My Passport Essential 250GB USB Portable External Hard Drive]]
I feel that it is very important for users to realize what it is that they are buying and installing when purchasing a WD Passport Essential in plug and play out of the box mode.
The marketing on various sites including Amazon which is where I purchased my passport often refers to the inclusive automatic backup software.
Unfortunately this is misleading. If you use the default out of the box set up you will have a very clever and useful device which will permit you to synchronize your PC's hard drive with your passport and thus be able to plug into any other pc and access you files etc.
But in the event that you host PC crashes and you need to recover all your data and settings this installation WILL NOT WORK. Please see Western Digital's support site for details.
The passport CAN be used as a backup device. But you will have to install and configure appropriate back up software which can be from any supplier but is also available from Western Digital - WD Backup.
I have rated this product very poorly because of its' failure to warn the user in advance of spending many hours synchronizing the drives that the WD Sync software MUST NOT be used for back up purposes.
I actually think the installation is very slick and the roaming ability is extremely useful. But I also think that it is appalling that they do not make the users aware in big neon flashing lights that you cannot seek to rely upon Passbook and the default WD Sync software as a back up device.
I am sure that there will be many many customers out there thinking that they have safely backed up their systems. Who in fact have effectively no backup at all.
There will be great nashings of teeth and cries of woe when their error is discovered - alas too late.
 Throwing money down the drain! November 22, 2008
1 out of 1 found this review helpful
I bought this product back in August. It seemed ideal for me; lots of storage capacity and nice and small. 3 months later and it looks like one of the worst purchases I have made for my computer. For reasons unknown the entire contents, including the operating software have gone, and I can no longer use it. Luckily I have backed up most of my stuff. But to add insult to injury, I have tried to seek advice and assistance from the manufacturer via the customer service part of their webiste. They appear to be based in USA and I would have to pay to call, which I am loathe to do. So I have emailed 3 times over two weeks. They have deigned to reply once and only then to send me the link to the website (where did they think I got their email address from?). I would steer well clear - a shoddy product and poor customer service from the manufacturer.
 Small, cool, quiet and fast November 15, 2008
The best of a variety of external HDD's I've used. I store VMware images on mine, and my virtual machines run great even though they're on a USB drive. With the compact size, and the fact that it is cool and quiet I highly recommend.
Plug and play?? November 12, 2008
0 out of 1 found this review helpful
It plugged in - but that was it. Little blue light and a clicking noise. No docs with unit. No help from manufacturer. Am returning to Amazon with a view to purchasing product from another manufacturer - can anyone suggest a reliable back up drive?
most helpful storage device yet.. November 8, 2008
Just so easy to use. Plug in, set up and start using. I can take all my photos and music wherever and with the WD sync software, all my work too. No annoying plug in leads. Great buy.
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